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FAQ

BDIX full meaning is Bangladesh Internet Exchange. Which is a local exchange point where local Internet Service Providers to connect and share data to keep local data local.
FTP Server full meaning is File Transfer Protocol Server, where user can download files with Local data transfer speed.
You can connect our Support Center by call +8801848304000, +8801848304003-6 or You can email us support@infolinkbd.com for more details visit http://www.infolinkbd.com/contact-us/
You can call +8801848304007, +8809610008007 (Sunday to Thursday @ 10:00 AM to 06:00 PM). Or simply email us billing@infolinkbd.com
Yes, It is possible. You need to send an email to support@infolinkbd.com from your registered email address for any data change or update request.
We are sorry, We have only permanent disconnection option.
Yes, InfoLink have own Payment Gateway service to accept Online Payment from Any American Express, VISA, MasterCard, bKash, IFIC Mobile Banking. just visit http://infolinkbd.com/ePayment/ for Online Payment.
Yes, You can pay thorough bKash. You need to type your Invoice Number on reference and please send an email billing@infolinkbd.com to confirm your payment.
After successful payment we need up to 24 Working Hours to update your Invoice status. Please don't forget to email our billing department ( billing@infolinkbd.com ) if it takes more than 24 Working Hours.
Yes, We have an account opening form. You need to read it and sign it properly.
Yes, We called it OTC (One Time Cost).
No, InfoLink do not cache any game server.
If you are directly connected through InfoLink (Without NTTN such as fiber@home, Summit or others) You will get FTP Access with smart amount of download bandwidth.
Best option to contact with higher management is sending email to info@infolinkbd.com
Yes, All MRC is excluding VAT and as per our government regulation customer need to pay VAT amount along with MRC.
No. There is no phone line or dial-up data modem required to use your InfoLink Internet service.